Retail Panel: Will the pandemic trigger genuine retail and tech transformation for airlines in 2021?

Tuesday, April 20, 2021 4:00 PM to 5:00 PM · 1 hr. (Africa/Abidjan)
Panel discussion


 · How have airlines restructured and where will be the challenges within commercial teams when scaling back up?   

· As customer behaviours evolve due to the pandemic where are the opportunities for retailers?  

· Will we see airlines embrace new models such as subscription-based services to help stimulate demand? 

· How do airlines feel about NDC in 2021 and will it be embraced to help reduce distribution costs?  

· What are the investments in retail that can help us recalibrate and rebuild at pace?   

Datalex and Snowfall might follow-up as a result of you attending this session with information about their products and services. If you would prefer not to be contacted by any sponsor, please email