Ada

As the market leader in Automated Customer Experience (ACX), Ada personalizes engagement across the customer journey by putting AI in the hands of the people who know your business best. Ada’s AI platform, non-technical teams can create personalized interactions for the customer, ultimately reducing support costs, improving CSAT, and driving revenue for the business. Ada solves more than 80% of customer inquiries with powerful automation that frees live agents to handle the most mission critical interactions.