Ada Engage

There’s no underestimating the power of engaging experiences. Building meaningful relationships with every person who interacts with your brand is integral to building trust and boosting engagement, conversion, and retention—the biggest drivers of growth for your business. Forget 9-5—engage and support your customers on demand, anytime. Ada Engage offers businesses new ways to interact with shoppers with timed and targeted campaigns, integrating with your CRM of choice to track their journey. Present them with unique offerings, relevant product recommendations, and provide upfront support to deliver a great CX, drive revenue, and ensure a cart never goes unchecked. With Ada Engage, you can segment and target customers with personalized and proactive messaging. Proactive CX is simply better CX—we found that when businesses reach out proactively, customers are 170% more likely to engage. Easily customize campaigns to reflect each customer’s needs and interests based on lifetime value, geography, past purchases, and more.