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About IDEMIA

Register now to discover how digital transformation and biometric innovation are redefining the cruise passenger experience — delivering a truly seamless journey from home to ship and beyond.With 37.7 million cruise passengers forecasted in 2025 and mega-ships now carrying more than 5,000 guests, the cruise industry faces growing operational complexity. To keep pace, ports and operators worldwide are embracing next-generation digital and biometric solutions that combine speed, security, and convenience across every stage of the journey.This webinar, sponsored by IDEMIA, will explore the end-to-end digitalisation of the cruise passenger process — from pre-arrival engagement and check-in to embarkation, border control, and on-board re-entry. Discover how leading ports are already leveraging advanced identity and automation technologies to cut processing times by up to 70%, enhance security, and meet the expectations of today’s connected travellers.Our distinguished panel will share real-world success stories from across the globe, showcasing how biometric facilitation, digital check-in, and integrated passenger management are setting new standards for efficiency, trust, and guest satisfaction.Why Attend? Here's some key takeaway's you will walk away with:End-to-end digital journey mapping: Learn how to design a truly seamless cruise passenger experience — from mobile pre-registration and check-in at home to terminal processing, boarding, and re-entry.Biometric deployment best practices: Discover lessons from ports achieving up to 98% accuracy and cutting queue times by as much as 70% through the deployment of biometric facilitation.Integrated border and security operations: Understand how digital identity and biometric systems can enhance security and regulatory compliance while maintaining a frictionless passenger flow.Operational efficiency and ROI: Access real-world data on how automation and data-driven processing boost throughput, reduce turnaround times, and support sustainable growth for cruise terminals.Guest experience innovation: See how contactless and tech-driven solutions meet the expectations of today’s connected travellers while ensuring accessibility and comfort for all demographics.Future-proofing cruise operations: Get insights into the next generation of innovation — from AI-powered queue management and smart terminal ecosystems to mobile-first solutions redefining the cruise experience.From early digital engagement to seamless embarkation, join us to explore how industry innovators are shaping the future of smart, secure, and frictionless cruise travel.

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