Embark on a journey with Copperberg as we introduce the Service Academy US edition, an exclusive series meticulously tailored for the US market. Informed by insights gained from our previous US editions on Spare Parts, Pricing, and Field Service, we recognize that transformation in the service industry is a collaborative endeavor that shapes the future of businesses.

At the core of this transformation is data—an indispensable element for navigating the complexities and seizing the myriad opportunities that contribute to outstanding customer experiences. Our exploration of the hybrid service paradigm underscores the importance of striking a delicate balance between online and offline customer interactions to optimize service businesses seamlessly.

Delving deeper into the critical areas of Digital Transformation, FSM Technology, Service Leadership, Service Operations, and Service Strategy, the Service Academies are poised to equip you with the knowledge and strategies essential for success in the evolving landscape. It's worth noting that with Copperberg's recent acquisition of the Field Service News brand, we now stand as the epitome of thought leadership and possess the broadest and deepest market reach in the world within the field service sector.

Join us on this transformative journey as we navigate the digital frontier together, steering your service business toward unprecedented heights of success and resilience.