Positioning your brand ahead of the CX tech curve: all the technology behind immersive marketing experiences
Wednesday, September 30, 2020 10:25 AM to 11:15 AM · 50 min. (Africa/Abidjan)
Virtual Track 1
Panel
IMMERSIVE TECHNOLOGY
Previously
Reaching out to consumers with direct message in real time utilising AI and chatbots
Wednesday, September 30, 2020 9:45 AM to 10:15 AM
Virtual Track 1
Vinod Nagar · First Abu Dhabi Bank (FAB)
Shafika Houcine · ETISALAT
Sowmya Iyer · Dvio Digital
Offering customer service on their terms: meeting customers when and where they want to be engaged
Wednesday, September 30, 2020 9:45 AM to 10:15 AM
Virtual Track 2
Sonal Dawda · Dubai National Insurance & Reinsurance
Mahmoud Sayedahmed · BulkWhiz- Egypt
Shyam Sunder