Offering customer service on their terms: meeting customers when and where they want to be engaged
Wednesday, September 30, 2020 9:45 AM to 10:15 AM · 30 min. (Africa/Abidjan)
Virtual Track 2
Fireside Chat
OMNICHANNEL ENGAGEMENT
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Speakers
Sonal Dawda
Head of Sales and Marketing
Dubai National Insurance & Reinsurance
Mahmoud Sayedahmed
Chief Marketing Officer
BulkWhiz- Egypt
Speakers
Shyam Sunder
Marketing & Communications Consultant
Previously
Gen X vs. Millennials: what do they want from CX?
Wednesday, September 30, 2020 8:45 AM to 9:35 AM
Virtual Track 2
Athbi Alenezi · justclean
Abdullah Alhammadi · Snap Inc.
Vikram Salvan · Sony
Hussain Ali Asgar · Lock & Stock
Melissa Jarvinen · Matrix Marketer
Up next
Positioning your brand ahead of the CX tech curve: all the technology behind immersive marketing experiences
Wednesday, September 30, 2020 10:25 AM to 11:15 AM
Virtual Track 1
Vanessa Hinton · Nakheel Malls
Farimah Moeini · Snap Inc.
Othmane Oubrahim · Vivo
Naveed Pirzada · Mall.global
Melissa Jarvinen · Matrix Marketer
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Marketing & Sales Show 2020
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