Gen X vs. Millennials: what do they want from CX?

Wednesday, September 30, 2020 8:45 AM to 9:35 AM · 50 min. (Africa/Abidjan)
Virtual Track 2
Panel
MILLENIAL & GEN X CX EXPECTATIONS
Snap Inc.Snap Inc. Virtual Meeting RoomSnap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

Moderator

Melissa Jarvinen
Melissa Jarvinen
Chief Marketing OfficerMatrix Marketer

Speakers

Abdullah Alhammadi
Abdullah Alhammadi
Regional Business LeadSnap Inc.
Vikram Salvan
Vikram Salvan
Head of SalesSony
Athbi Al Enezi
Athbi Al Enezi
Co-Founder And Managing PartnerJust Clean

Speakers

Hussain Ali Asgar
Hussain Ali Asgar
Chief Marketing OfficerLock & Stock
Neal Patel
Neal Patel
Managing DirectorBruce Clay MENA

Previously

Hyper-personalisation: reach the right prospect, with the right message at the right

Wednesday, September 30, 2020 7:45 AM to 8:35 AM
Virtual Track 2
Bart Denolf · Sacoor Brothers
Renata Liuzzi · Axis Partners
Marija Cerauskaite · MNV Associates
Saurabh Kapoor · KPMG

Up next

Offering customer service on their terms: meeting customers when and where they want to be engaged

Wednesday, September 30, 2020 9:45 AM to 10:15 AM
Virtual Track 2
Sonal Dawda · Dubai National Insurance & Reinsurance
Mahmoud Sayedahmed · BulkWhiz- Egypt
Shyam Sunder