CX Design

CX Design

Passenger Experience

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We are committed to making aviation journeys better, easier and more enjoyable to experience through great design. That means putting people at the heart of our designs. From aircraft cabins and business lounges, to autonomous vehicles and hotel spaces – are award-winning because we design memorable end-to-end user experiences – not just products. In short, we design for the people who use them. With heightened passenger anxieties around hygiene customers are seeking touchfree and digital journey experiences in the future. We hope you can join our conference session on ‘Can the touchfree journey bring us closer to our customers?’ on 17th September. If you missed it, please contact us during World Aviation Festival or at studio@priestmangoode.com and we will be pleased to help your business with any customer experience requirements.
PriestmanGoodePriestmanGoode is a global design company that specialises in aviation, transport, infrastructure, hospitality, and product design. Our purpose lies in designing a better, more sustainable future. People-centric to the core, we have been improving and transforming everyday experiences for millions of people around the world for over thirty years. As travel design specialists, we work with our client teams to create considered customer journeys across digital and physical products and services. With departments for strategy and branding, interior and product design, CMF and visualisation, we manage each project with a holistic, top-down approach, ensuring that projects are delivered on time and to budget.

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