· How can we meet new passenger expectations when Covid has
accelerated digital adoption and expectations amongst most of our customers?
· Historical data is now redundant, how do you successfully
retrain your ML to deal with new types of demand?
· When still In survival mode how can airlines maintain pace
and agility in technology deployment that will enhance the travellers
experience and drive commercial improvements?
· Will we see an overhaul of the customer journey and airlines
going heavy on new products and personalisation?