Why Navigation Matters: Improving Access and Outcomes in Infectious Disease Care

Navigating infectious disease care often extends far beyond a prescription or treatment plan. Patients face obstacles related to affordability, insurance coverage, care coordination, transportation, health literacy, and the management of multiple chronic conditions. Addressing these challenges requires collaboration across the healthcare ecosystem.

Featuring perspectives from patients, community-based providers, and healthcare leaders, this session will explore how effective navigation can help individuals access the care, resources, and support they need throughout their healthcare journey. Panelists will discuss lessons from infectious disease care, the barriers that continue to affect patients, and opportunities to create more connected, patient-centered pathways to better outcomes.