Service Cloud Voice With Vonage: Salesforce’s Vision for the Contact Center of the Future Is Here
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A fast, intelligent contact center of the future that unifies—in real-time, and in a single centralized console—phone calls, digital channels, and CRM data: That’s Salesforce’s vision for Service Cloud Voice. As an official pilot partner for the upcoming “Partner Telephony” release, Vonage is working with Salesforce to incorporate Vonage’s advanced-telephony contact center solution.
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