Vonage
Summit
Information
Vonage is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and programmable communications solutions via APIs. True to our roots as a technology disruptor, we've embraced technology to transform businesses to collaborate more productively and engage their customers more effectively across all communications channels.
Vonage Contact Center (VCC) delivers Salesforce teleph ony integration including Omni-Channel, CTI, IVR, HVS, click-to-dial, auto dialing, call recording, call routing, speech analytics, auto-logging, dialer, and Service Cloud Voice BYOT ready.