Chevron Global Business Services (GBS), Buenos Aires, Argentina, is seeking a Site Reliability Engineer (SRE) to support the reliability of our Payments and Order-to-Cash platforms. This role focuses on observability, Azure services, and AI-driven engineering to improve reliability, performance, and operational excellence.
Responsibilities • Define and monitor SLIs, SLOs, and Error Budgets for critical payment processes.
• Design and maintain observability solutions using Azure Monitor, ADX (KQL), and Grafana.
• Reduce incidents through proactive monitoring, automation, and Root Cause Analysis (RCA).
• Eliminate operational toil by developing automation and self-healing capabilities.
• Implement AI-assisted diagnostics, anomaly detection, and intelligent alerting.
• Support performance optimization, load testing, and capacity planning.
• Collaborate with engineering and business teams to translate technical metrics into business outcomes.
Qualifications • Experience in Site Reliability Engineering, production operations, incident management, and distributed systems.
• Strong programming and automation skills in Python, PowerShell, C#, or similar backend languages.
• Experience with Infrastructure as Code (IaC) and CI/CD pipelines.
• Strong knowledge of observability tools, Grafana, and telemetry analysis using ADX/KQL.
• Experience validating telemetry quality and reducing noisy alerts.
• Experience using AI tools such as Microsoft 365 Copilot, GitHub Copilot, or similar technologies.
Profile Hands-on engineer with strong analytical skills who leverages automation and AI to improve reliability, observability, operational efficiency, and decision-making.
Relocation may be considered. Expatriate assignments will not be considered.
