Senior Salesforce Administrator

We are looking for an experienced Senior Salesforce Administrator to join our team and take ownership of the ongoing optimization, configuration, and scalability of our Salesforce platform. In this critical role, you will manage strategic projects and ensure system health to streamline processes and enhance business operations. Responsibilites * Perform comprehensive Salesforce administration, including user management (access, roles, permissions), object/field configuration, workflows, and data integrity * Configure and manage Salesforce features such as custom objects, page layouts, Process Builder, and Lightning Flows to support business requirements * Collaborate with stakeholders and technical teams to gather requirements, translate needs into functional specifications, and propose scalable solutions * Oversee licensing management, imports, exports, backups, and data cleansing while driving user adoption through clear documentation and training * Troubleshoot complex escalations, provide technical guidance, and ensure the team stays up-to-date with Salesforce releases and best practices * Lead Salesforce-related projects, including planning, requirements definition, and execution, while maintaining alignment with business goals * Develop processes and resources such as FAQs and knowledge-sharing materials to aid in user education and adoption * Support analytics and dashboard creation to empower data visualization and strategic decision-making