Right place, right time: The future of learning, comms and the next generation workforce with Frasers Group

Getting the right information to the right people at the right time is critical. With growing demands from younger, digitally native employees and the pace of business accelerating, organisations are rethinking how learning and communication come together to truly support performance.

In this session, join Rob Harris, Head of Learning & Development at Frasers Group, and Thrive's Chief Learning Officer Helen Marshall, to explore how learning technologies are evolving to meet the expectations of the next-gen workforce. From streamlining comms to surfacing knowledge in the flow of work, they’ll share how Frasers Group is navigating the tension between what employees need and what businesses can realistically deliver.

With real-world examples and a look ahead at emerging tools like Thrive’s AI assistant, Kiki, this session explores how future-focused companies are transforming how people access, absorb, and act on knowledge. Whether you're tackling deskless enablement, knowledge fatigue, or generational shifts in learning preferences, you'll leave with practical strategies to connect your people to what matters, fast.