The Proof is in the Process: AI, Alignment, and the Credibility of Learning

AI has made it easier than ever to produce polished outputs without necessarily building the skills behind them. For L&D leaders, this raises a critical question: how do we ensure that learning remains credible, applicable, and worth the investment of time?

In this fireside chat, edX’s Director of Learning Strategy and Director of Organizational Development will share how their teams approach this challenge from different angles. We’ll explore how aligning incentives between learners, educators, and organizations reduces shortcuts and strengthens trust in the process, and how creating the right organizational conditions helps employees and teams prioritize development despite day-to-day pressures. Together, we’ll consider the role of visibility — in skills, roles, and opportunities — as a bridge that reinforces credibility and builds organizational trust.

Join us for a candid conversation about the future of learning credibility in complex workplaces — and how L&D can design not just for skills, but for trust.