Session G3: Creating a culture of learning

Session G3: Creating a culture of learning

Charter 1
Stream G - Tackling key issue areas: hospital, elective and urgent care

Information

** In Association with Spire Healthcare**

  • Explore research that identifies key challenges to creating learning cultures and how organisational structures can produce defensiveness. 
  • Through real-world examples, attendees will gain insights into to proactively foster a culture of learning, how reimagining investigations can improve reporting and reduce repeated incidents.
  • Walk away with actionable tools to deliver patient safety improvements.

    Agenda
    HSJ Patient Safety Congress
    Format
    Presentations
    Spire HealthcareSpire Healthcare is a leading independent integrated healthcare group in the UK. Spire has 38 hospitals and 50+ clinics, a private GP network, plus occupational, physical, and mental health services across England, Wales and Scotland. It delivered tailored, personalised care to over 1.3 million inpatients, outpatients, day case patients and occupational health programme clients in 2024. It is the leading independent provider, by volume, of knee and hip operations in the UK. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services under the Vita Health Group brand. Vita is the largest independent provider of NHS talking therapies in England. Spire is a leading NHS partner, caring for around 200,000 NHS patients in 2024, and is one of two independent sector Strategic Suppliers to the NHS. Spire has a strong safety culture with tight integrated quality governance, was the first independent group to introduce FTSU guardians, and implemented PSIRF early for every patient in three nations, not just for English NHS patients. In 2025, Spire was awarded group-wide VTE Exemplar status, demonstrating excellence in prevention and care, by Thrombosis UK.

    Documents & Links

    Defensive Responses to Critical Feedback
    Creating a Culture of Learning
    Developing a Safety First Culture
    Creating a culture of system learning AAR to SAAR Systems After Action Review

    Registered attendees

    Bethany Carter
    Bethany Carter
    Interim Director Operations and StrategyNational Guardian’s Office
    Dr Annie Hunningher
    Dr Annie Hunningher
    Consultant AnaesthetistBarts Health
    Dr Janet Balabanovic
    Dr Janet Balabanovic
    Critical Care Psychology Lead, Consultant Counselling Psychologist,University College Hospital

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