Connecting the system to transform urgent care pathways and manage demand

Connecting the system to transform urgent care pathways and manage demand

Thursday, October 12, 2023 10:20 AM to 11:00 AM · 40 min. (Europe/London)

Information

  • Exploring the opportunities of centralised control centres in managing urgent care demand and ensuring effective resource allocation
  • Overcoming the challenges of connecting information and datasets across the ICS to transform urgent care pathways and improve patient experience
  • Developing infrastructure that delivers on both operational and clinical priorities to ensure maximum effectiveness
  • Empowering patients with self-service capabilities to signpost them to the most appropriate care setting
Content GuruContent Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke citizen engagement and cloud contact centre services, through the multi-award-winning storm® solution. Europe’s largest Customer Engagement and Experience solution, storm, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all citizen communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for citizens, inspiring loyalty and powering success.

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