Dr Google and Mr ChatGPT: Interns or Mentors

Someone once said that technology could be your intern, doing menial tasks to free you to think about larger issues, or your mentor, providing guidance that you need in order to do your work.

Do you use ChatGPT in your practice? Do you Google diagnoses, therapies, insurance coverage topics, even your clients? Do your clients use these services to research their issues? As much as 40% of the results of our searches are invalid, incorrect, or misleading. How do you validate the results? Is there an ethical question about the use of online resources? Spoiler: yes.

This topic will cover how to use and assess the firehose of information delivered to you and your clients each day. Google, ChatGPT, social media platforms like Facebook and TikTok - we'll explore how to assess advocate and client use of these tools, and how to validate the results. We'll share and review various ways to ask better questions, and we'll learn about some of the more outlandish search results that might take the unknowing down a very wrong path.