Plenary | Artificial Intelligence & CX: Building increasingly personalized interactions, driving new value propositions

Sala 2
Artificial IntelligenceCustomer ExperienceBusiness

Information

Content available only for Executive, Professional and Full Pass categories.

Key points:

- Tools and Platforms Enhancing AI and Customer Insights

- Data Infrastructure Required to Create AI Capabilities | Machine Learning

- Customer Data Ratio and Edge Computing - Driving a Better Service Experience

Moderator:

Thiago Lavado, Reporter, Exame 

Participants:

Larissa Frias, Data & Analytics Director, Nestlé   

Diego Nogare, Machine Learning Engineering Manager, Itaú   

Cristiano Yazbek, Partner TMT, EY