PANEL: How can the rail industry deliver safe and contactless experiences for travellers?

Tuesday, October 27, 2020 11:14 AM to 12:00 PM · 46 min. (Africa/Abidjan)

Rail Channel

Panel

Customer ExperienceMultimodalTouchless Journey

Information

· What changes are operators implementing to deliver a safe journey to passengers?

· How are operators managing density on their networks as more lockdown restrictions are lifted

· What role does technology play in ensuring services are as safe as possible for customers, and reassuring people to travel again

· Discussing future plans to support safe travel: how long term will these changes be?

PriestmanGoodePriestmanGoode is a global design company that specialises in transport, infrastructure, hospitality, and product design. Our purpose lies in designing a better, more sustainable future. People-centric to the core, we have been improving and transforming everyday experiences for millions of people around the world for over thirty years. As travel design specialists, we work with our client teams to create considered customer journeys across digital and physical products and services. With departments for strategy and branding, interior and product design, CMF and visualisation, we manage each project with a holistic, top-down approach, ensuring that projects are delivered on time and to budget.

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