

How Banks Address Geographic and Product Disruption Using Technology
Wednesday, June 9, 2021 6:10 PM to 6:30 PM · 20 min. (Africa/Abidjan)
General Session
Information
The physical landscape has shifted from local bank to national brand. With this shift, banks are struggling to understand how and where customers are engaging with them.
Attend this session to gain insights into how leading financial institutions utilize technology to identify, attract, and service digital-native customers. The session will also explain how digital experience helps differentiate as customers’ needs are shifting from savings products to private wealth and investments.



