An Introduction to the Travel Experiences Industry: Technology, Distribution, Innovation

Tuesday, October 13, 2026 11:45 AM to 12:30 PM · 45 min. (US/Pacific)
Room 206B
EXPLORE | If you are newer to a certain topic or want to tackle industry fundamentals
AttractionsConsumer TrendsDirect BookingDistributionGrowthTechnologyTour & Activity Operators

Information

Whether you are new to the tours, activities, and attractions industry or you’re looking to brush up on your industry knowledge and jargon, this is the perfect session to start your Arival experience. This is your essential introduction to and overview of the global travel experiences sector.

At Arival, we emphasize innovation, technology, and distribution – all crucial areas for operators to grow their businesses. But especially in this industry, there is a lot of complexity and terminology to navigate.

This session will provide you with everything you need to understand the complex landscape of travel experiences. We'll cover the overall structure of our amazing industry, introduce the different players, explain commonly used terms, and provide an easy-to-understand overview of the technology and distribution partners you’ll encounter over the next few days.

Why Attend:

  • Comprehensive Overview: Gain a solid understanding of the industry's structure and key players.
  • Terminology Simplified: Learn commonly used terms to navigate the industry with confidence.
  • Tech & Distribution Insights: Get an easy-to-understand overview of technology and distribution partners.
  • Expert Guidance: Benefit from the expertise of Martin Harlow, an industry veteran with extensive experience.
  • Networking Opportunities: Connect with other attendees and start meaningful conversations right from the beginning of Arival.
Who should attend this session
Business Development ManagersBusiness StrategistsIndustry NewcomersSales ProfessionalsTechnology EnthusiastsTour & Activity Operator Owners & Managers
Type
Breakout

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