Prioritising Member Care: A Digital Administration Journey

Prioritising Member Care: A Digital Administration Journey

Wednesday, October 16, 2024 11:40 AM to 12:10 PM · 30 min. (Europe/London)
Room 3B
Concurrent session
AdministrationDBMember CommunicationsPension Tech solutions

Information

Covering recent advances in digital pension administration capabilities, join our panel discussion exploring our responsibility in supporting vulnerable customers and improving member outcomes. Drawing on a live case study, we’ll address best practices for using data, technology, and communications to support members’ financial futures over the next 12 months and beyond.

GallagherB3Gallagher is a global business insurance, risk management and consulting services company offering clients and customers innovation and tenacity across 130 countries. We use our years of intelligence and insight to protect what matters most: your business. We form lifelong partnerships with our clients which, when combined with our world class data and analytics, helps our customers face their futures with confidence. Our team of consultants and actuaries have served as trusted partners to organisations across the globe and can deliver sustainable results to support client needs. Services include: Pensions administration Actuarial and retirement services Investment consulting Member communications Learn more at ajg.com/uk or get in touch at sayhello@ajg.com

Registered attendees

Alan Filtness
Alan Filtness
Head of Member Services Business ChangeBrightwell
Chris Connelly
Chris Connelly
Chief Strategy OfficerHeywood Pension Technologies
Euan Miller
Euan Miller
Managing Director, West Yorkshire Pension FundMember, PLSA Policy Board & LA Committee