Developing a Harmed Patients Pathway to prevent second harm
Exchange 9
Practical approaches to patient and family engagement
Information
- Comprehend the impact of preventable ‘second harm’ on patients and families and the wider consequences on the system
- Address issues around the way the system currently operates. What positive changes to patient safety would we see if we took a patient rather than system-centred approach?
- Insight into the campaign to develop a Harmed Patients Pathway. Understand the impact this would have on promoting healing, learning and restorative culture
- The need for a restorative approach after healthcare harm to support a just and caring response for all parties