Improving Forever

Education

Information

Improving Forever is a fresh look at process improvement, based on our team’s experience of over thirty years, which includes engagements with many organizations and industries, including government, healthcare, and other services organizations. Our goal is to enhance the implementation and adoption process by simplifying the language that describes these systems, processes, and techniques. In this way, front-line employees can work directly on learning the new concepts and bypass the need to cope with unfamiliar terminology from industrial engineering or foreign languages. The immediate benefit of using this method to improve processes is often dramatic. For example, in a one-year-long healthcare sterile processing department project the organization achieved significant outcomes to include: • Surgical instrument process time was reduced 41% • Errors were reduced 45% • Nurse satisfaction increased 100% • Surgeon satisfaction increased 200% • Replacement tool costs were reduced 45% These improvements were achieved with virtually no capital investment. The rewards of successful implementation of this system are superior performance and continuous improvement, perpetually. We trust that Improving Forever will help you on your journey to achieving that important objective. Improving Forever is available in both hard cover and paperback. Pricing; Hard Cover $19.50 plus shipping Paperback $15.50 plus shipping Discounts are available for orders of 20 or more for the paperback version. To order your copy of Improving Forever, complete the Contact Us form on our website: www.opsinc.com

URL

http://www.opsinc.com

Operational Performance Solutions, Inc.Operational Performance Solutions, Inc (OPS) is a well regarded Lean process improvement consulting and training company, with a long history of successful engagements in the healthcare industry. If you are interested in improving quality, employee and patient satisfaction and decreasing errors and cost, then we should meet. OPS' Lean methodology approach to process improvement is to identify waste, and through the systematic elimination of waste improve quality, decrease errors and decrease cost. Estimates are that 20-30% of healthcare dollars are wasted. OPS recognizes these opportunities in healthcare and is committed to assisting organizations in becoming high reliability organizations by developing a continuous improvement culture. Our highly experienced performance improvement specialists work shoulder-to-shoulder with customers to help them implement actionable and measurable strategies and tactics to achieve and sustain superior performance. Our work is focused on helping clients to build a culture that continuously improves key performance indicators in quality, safety, staff and customer satisfaction and expense reduction. An essential element of our mission is to help build a culture and leadership structure that empowers front-line employees and staff to contribute directly to continuous improvement as an integral pat of their work. Their contribution to the organization is indispensable and supports organizational success. From the outset of each engagement, we focus on helping our clients achieve a significant return on their investment in our work. The company's work is based on its core values which include: Treating all people with dignity and respect Exhibit unimpeachable integrity in all matters Go above and beyond the call to help our customers succeed Be a respository of knowledge and best practices Be a model of cultural transparency and accountability Empower team members and provide unparalleled opportunities to learn In summary, OPS works to help healthcare organizations achieve operational excellence defined as superior performance in quality, safety, responsiveness, patient satisfaction, employee moral and cost. We can help, especially during these challenging times.