Fireside Chat: Where’s my bag? Baggage innovation talk

With passengers being warned not to check in bags only last summer, and airports and airlines being named and shamed for mishandled luggage, it is no wonder that passenger trust in the aviation ecosystem to return their bags to them at their final destination is in decline. Airports must work to rebuild trust with their passengers that their luggage will be handled with care and will be returned to them. This session will explore how airports are working to innovate in the baggage space, increase handling efficiency and accuracy, and improve the overall experience.

• Hear from the airports leading the way in baggage innovation
• Learn about the ways airports have reduced their mishandling scores through system improvements and new technology
• Discover how airports have been promoting operational efficiency and processing passengers’ baggage quicker and easier than ever before