Panel: Balancing no-blame with accountability - playing your part by speaking up to create a health system that owns up to error
Charter 1
Building Restorative Organisations
Information
• Address issues around blame and defensiveness as key contributors to the lack of safety progression over the past decades
• Debate why defensiveness remains a core issue within the system and understand what factors are preventing a shift in culture, at both national and local level
• Practical, initial strategies for leaders to build a psychologically safe environment, that encourages transparency and honesty amongst staff
• Responding to error: Learn how you can create a just culture where you ensure staff are speaking up when things go wrong without blame or fear of reprisal
• Understand the impact this will have on patient safety through the prevention of repeat errors
Registered attendees

Sara Ledger
Head of Research and DevelopmentBaby Lifeline

