Capita

We are a purpose-driven organisation that significantly contributes to health and healthcare in the UK and internationally. We’re proud to be one of the largest strategic partners of the NHS. Our focus extends beyond numbers, programs, and systems, as we prioritise the people that embody the NHS – patients, their loved ones, and the dedicated NHS staff.

We’re never an alternative to NHS care; instead, our role is to help the NHS do more and align our strengths with theirs. With a team of over 1500 clinicians, we work with healthcare providers and organisations helping them to ensure the efficiency and safety of health services they deliver. We leverage our extensive operational experience to work in partnership with our customers, adopting innovative approaches to enhance patient and community care and address challenging health outcomes nationwide. Committed to sustainability and achieving better outcomes, we understand the complexities of the NHS and focus on improving performance: we understand that 5 minutes saved for a clinician could save an hour for a patient or their family.

We are actively involved in delivering current services while investing significantly in future innovations, particularly in virtual wards and care and service integration, bringing complex agendas to life to benefit individual in tangible ways. An excellent example of this effort is our participation in the mid-life MOT pilot program, which combines health, career, and financial reviews to improve long-term outcomes for citizens.

Everything we do at Capita is driven by our purpose: to create better outcomes for our employees, clients, suppliers, partners, investors, and society. We are extremely proud of our work within the healthcare sector, the value we contribute to society, and our commitment to improving outcomes for patients and healthcare systems through our services for the NHS.

Our services for the NHS

Our services for the NHS help build better experiences, improve skills and empowerment, increase operational effectiveness, and enhance environments and estates. Learn more on our website.

Making virtual wards and virtual care sustainable

To unlock the real benefits of virtual care and ensure patient-centeredness, we take a holistic approach by bringing together clinical staff, patients, carers, processes, and data. This approach creates an ecosystem of care that optimises existing resources, frees clinicians from non-clinical activities and improves patient experiences.

Our virtual care hub solution, built on over 20 years’ experience of working in partnership with the NHS, covers the full lifecycle of virtual care. From design, mobilisation, operational delivery, and support to real-world clinical governance, we provide a wide range of foundational services that not only align with local care models and local resources but also prioritise safe and effective patient-centric care.

Find out more about our virtual care hub solution here.