William Miles, Group R&D Manager, Cranswick Country Foods PLC

Before implementing Quor’s system we operated with several disconnected paper based systems working in separate silos of the Quality Management System. Integrating Quors system marked a pivotal turning point, by linking electronic data sets together, reducing manual data entry and having one source and point of entry for information. This brought in a new era of streamlined operations, improved coordination, and enhanced investigative capabilities. Unlike generic solutions offered by others, Quor's system provided a high degree of customisation that aligned with our industry's unique processes, regulations, and requirements. This is what stood out due to its remarkable ability to be dynamically tailored to our food business operations' intricacies. This customisation ensured not only relevance but also optimisation for operational efficiency and compliance. What truly set Quor apart was its commitment to adaptability based on user feedback, actively seeking input and continuously refining and improving the system. This user-centric approach guaranteed the system's evolution alongside our changing needs and emerging challenges. Since partnering with Quor, we have benefited from an all-in-one Quality Management System approach. The customer care team has gone above and beyond, with frequent meetings for system review, updates, and long-term actions. Also, the system's contribution to reducing paper waste and promoting sustainability has been significant, resulting in the conservation of a substantial number of trees. In conclusion, Quor's system has positively transformed our partnership, enhancing communication, data-driven decision-making, and process optimisation. Its tailored solutions, real-time insights, and adaptive approach have elevated our collaborative efforts, resulting in improved performance, increased customer and audit satisfaction, and a solid foundation for future growth and success.