From Detection to Prevention: AI-Driven Workflows that Strengthen Control and Improve Service | Hosted by ai4process
Information
Why many public sector AI fraud initiatives underperform
analytics added as a remedial tool or safety net rather than prevention over remediation
Redesigning or enhancing processes so fraud is harder to commit and risks are identified at the point of service
Embedding AI inside governed workflows to operationalise decisions, not just generate insights
What governed workflows enable:
• Consistent, repeatable risk assessments
• Early identification and intelligent triage
• Reduced investigator effort and cognitive load
• Explainable decisions with clear audit trails
• Lower operational and compliance risk
The role of governance and human oversight to ensure accountability and trust
Practical lessons for moving from pilots to live operations and shifting investment upstream for sustainable fraud control
