CRM Trends for 2026

CRM Trends for 2026

Thursday, April 23, 2026 10:20 AM to 11:00 AM · 40 min. (Europe/London)
Retention & Revenue Zone
Panel
App CRM

Information

As customer expectations evolve and technology advances, CRM is transforming faster than ever. This panel brings together industry leaders to explore the trends reshaping customer engagement in 2026 - from AI-driven personalization and predictive analytics to automation and privacy-first strategies. Join us to discover what’s next in CRM and how top apps are building stronger, smarter and more meaningful customer relationships.