Buried in manual work? Creating 20 tour listings by hand? Guessing when to open tours? Recruitment and onboarding eating up days of HR time?
Most tour operators know AI and automation could help—but where do you start?
This session shows you game-changing automations from Carpe Diem Tours—managing 7 destinations and 23 products with a lean operations team—that gave us 100+ hours back every month.
Three Real Systems. Three Critical Functions.
HR: Largely automated recruitment, onboarding, and offboarding that saves 8-10 hours per employee. One system handles everything—from initial candidate details through CRM updates, training, contracts, and paperwork—ensuring nothing falls through the cracks.
Marketing: AI content creation using vibe coding. One input generates copy for 20+ versions of tour adverts, social post ideation, hooks, and OTA listings. Days of content work → minutes.
Operations: AI that analyzes your occupancy and lead time data, then tells you exactly when to open tours for maximum bookings. Stop guessing, start optimizing.
These took months to refine, but we'll show you how to start small and scale. You'll see the problems, the AI solutions, the tools, and the real metrics.
You'll leave with:
- A copy of the full presentation
- Breakdown of how these automations were built
- A 10-automation/AI use case starter pack to reflect on and implement after the session
This is the talk for operators ready to reclaim their time and scale smarter.
What You'll Learn:
- Largely automated HR workflows—recruitment through onboarding to exit interviews
- AI content creation for marketing at scale using vibe coding
- AI-powered tour capacity management and opening suggestions
- Automated customer service quality monitoring (if time permits)
- Which automation opportunities deliver the biggest ROI
- How to build AI systems that get smarter over time
