AI Agents in Healthcare

SS&C Blue Prism is helping to usher healthcare into “generation AI” with the development of agentic AI solutions designed to address some of the sector’s most pressing challenges—staffing shortages, administrative burdens, and patient wait times. Through insights from our Global Enterprise AI Survey 2025, we found that 94% of healthcare organizations view AI as core to operations, with many already embedding agentic AI into patient scheduling, pharmacy management, cancer services, diagnostics, and clinical trials. Our approach leverages enterprise AI platforms, vertical AI agents, and process orchestration to automate complex workflows while maintaining strict governance for data privacy, security, and compliance. The SS&C Blue Prism Enterprise AI platform provides the orchestration layer that connects people, systems, and AI models, ensuring automation is scalable, auditable, and effective. By deploying AI agents to manage tasks such as contract scheduling, clinical decision support, and trial analysis, healthcare organizations are improving quality of care, reducing delays, and freeing up staff capacity. With outcomes like enhanced patient experiences, streamlined workflows, and accelerated diagnoses already being realized, the SS&C Innovation Lab continues to refine these solutions—demonstrating how agentic AI can move beyond aspiration and become a practical, trusted partner in healthcare delivery. Read more: https://www.blueprism.com/resources/blog/impact-of-ai-healthcare-ai-agents/