In today’s uncertain credit environment, effective workout management demands more than technical lending knowledge. In this practical, experience-driven session, Jason Alpert, CTP, CRC, shares lessons from years managing troubled loans and distressed debt across diverse industries. Drawing on real-world cases and his Workout Playbook, he outlines how to spot early warning signs, identify the true drivers of distress, manage challenging borrower dynamics, and evaluate workout options using a disciplined net present value framework. The presentation also reframes workout departments as strategic partners that help preserve value, improve outcomes, and strengthen risk management.