Passenger Processing – next generation passenger processing

Passenger Processing – next generation passenger processing

Digital Transformation

Information

SITA’s identity management, cloud and mobile technologies enable the air transport industry to transition to next generation passenger processing. Passengers have a near walk-through, touchless airport experience using SITA’s biometrics self-service and mobile-enabled platform, SITA Smart Path. This can be deployed at around 500 SITA common-use airports, leveraging existing infrastructure investment and reducing the cost of ‘Your face is your boarding pass’ solutions. SITA has recently announced its most extensive biometric deployment to date and a new completely contactless experience for passengers traveling through Beijing Capital International Airport. The SITA Flex cloud-based platform enables airlines to move from the traditional queue heavy passenger journey to the digital passenger journey using mobile, self-service and automated solutions on-site and off-site, enabling seamless passenger flow at airports. To find out more please follow the link: https://www.sita.aero/solutions-and-services/solutions/sita-smart-path
SITASITA is the IT provider for the air transport industry. We are working closely with customers to tackle the challenges of the industry’s new operating environment. Our customers include airlines, airports, ground handlers, governments and border agencies. We also work with Air Traffic Control, Air Navigation Services Providers, as well as aerospace, aircraft and airframe manufacturers. To help industry recovery and build passenger confidence, SITA is delivering a safer, frictionless passenger journey through low-touch and contactless passenger processing and border technologies – aligned with industry health and safety recommendations. Our solutions enable the industry to embrace a digital shift, driving operational efficiencies and touchless self-service at over 1,000 airports, making border control safer and responsive for governments, and delivering the benefits of connected aircraft to over 400 customers for 18,000 aircraft. Underpinning these solutions are a range of mobile, biometrics and personal guidance technologies, combined with systems that provide insights, intelligence and analytics across operations. These technologies can be used across SITA cloud-based platforms, which enable a faster, cost-effective transition to new normal operations at airports and borders, while making the industry’s operations more responsive and resilient.    

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