CRM & Loyalty Management

CRM & Loyalty Management

Customer Engagement

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knowing your customer is of the utmost importance – not just your loyalty membership but your entire customer base. Our customer platform enables you to have a 360° view of your customers in a single database and allows you to integrate in real-time with all touch points of the customer journey. Remove the need for accessing multiple databases or only seeing part of the data – See your customers history, their planned travel, their feedback, campaigns along with response stats, activities with partners, loyalty transactions and insights – all through one GDPR compliant platform. Leverage your Customer Data: Drive enhanced marketing, sales and after-sales functions, with a simple, intuitive tool and improve customer experience. Deliver personalized customer insights to maximize cross-sell and upsell opportunities keeping your customer's data secure & GDPR compliant. Reach out to us!
AccelyaAccelya is a leading global provider of technology platforms, software and services to the travel and transport industry. Accelya has been delivering business-critical financial, commercial, cargo and analytics solutions for more than 40 years. The company has over 250 airline customers, operations spread across 14 countries, and employs 3,000 professionals worldwide. We offer a modular suite of technology solutions for air travel, from offer to settlement, solving critical business problems for airlines, travel agents and industry bodies such as IATA (for more information please visit accelya.com). Farelogix, now part of Accelya, is a recognized leader and innovator in the travel industry. Its groundbreaking technology is modernizing the airline commerce and distribution landscape and is used by many of the world’s leading airlines. The company’s flagship Airline Commerce Gateway is a technology platform comprised of fully integrated and optimized components for airline-controlled distribution, shopping, pricing, merchandising, and retailing across channels (for more information, please visit farelogix.com).

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