PANEL: What type of commercial resilience and restructuring is required to enable a sharper recovery?

• How can we effectively manage all the changes to the commercial side of the industry?

• What are we doing to adapt to the unprecedented change in customer demand, rapid shifts in competitor strategies and changes in network structures?

• Can we use this crisis to finally break down some of those silos between different business units within the airline?

• Will this pandemic accelerate a shift towards digital and what will be the role of technology in the recovery?