Dave O’ Donovan, CIDO Aer Lingus joins Vojin Rakonjac, Travel Payments Specialist, Endava, to talk over the business vision Aer Lingus had, how they successfully brought their payment solution to life, and what business benefits have come of it. Together they’ll discuss:
• Payment challenges in the airline industry: The complexity of airline payment processes stems from a number of steps and routes the payment must go through before any transaction. Since every decision directly impacts airline’s revenue, processes must be well orchestrated. It’s a matter of making money - or losing it.
• What challenges Aer Lingus was facing and how they implemented their payment orchestration solution
• Business benefits and ROI for Aer Lingus and plans for the future
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