Panel: How can we further empower customers using omni-channel digital self-service and touchless technology throughout the journey?
Wednesday, October 5, 2022 3:10 PM to 4:00 PM · 50 min. (Europe/Amsterdam)
Customer Experience (Airlines) - Hall 12 - Track 6
Panel Discussion
Customer ExperienceDigitalSelf Service
Speakers
John Lonergan
VP, Traveller Experience, AirlinesAmadeus
Tiina Tissari
Vice President, Customer Experience and ProductsFinnair
Jerry Angrave
Customer Experience ConsultantEmpathyce
Christian Oberlé
CDO/CIOSkyTeam
Carlos Faxas
Managing Director, Ops Modernization and Tech Enablement.Air Canada
Ahmet Bagdat
Director of Marketing and E-commercePegasus Airlines
