How Air Serbia used the pandemic to develop their own booking engine based around personalization , eCommerce, payments and a superior user experience?

How Air Serbia used the pandemic to develop their own booking engine based around personalization , eCommerce, payments and a superior user experience?

Track 4 - Aviation Payments
Presentation
PaymentsRetail

Information

  • Reinventing the booking engine and adding better ways to connect with customers
  • Staying ahead of payment options in a highly digitalised wallet driven market
  • Outside of the box thinking in legacy airline environment

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