How can airlines regain trust, loyalty and revenue streams by truly taking control of the digital customer journey?

How can airlines regain trust, loyalty and revenue streams by truly taking control of the digital customer journey?

Thursday, December 2, 2021 9:40 AM to 9:55 AM · 15 min. (Europe/London)
Keynote Theatre -World Aviation Festival
Keynote
ExperienceKeynoteLoyaltyRetail

Information

  • Understanding why airlines need to move away from their traditional ancillary generation structure to a full omnichannel engagement and digital commerce model?
  • Gaining back control of the passenger journey and keeping up with the basic consumer needs we are all now accustomed to post pandemic
  • Integrating seamlessly with e-commerce and using better tech that already exists today
Omnevo8OMNEVO - Re-shaping the future of travel commerce.  Omnevo is a global leader in delivering unique ancillary revenue models in food & beverage, retail and experiences for travel and mobility operators. Characterized by our agile DNA, Omnevo specializes in the development, design, implementation, and execution of digital end-to-end solutions – including omnichannel commerce, buy-on-board and supply-chain management based on a unique subscription and revenue-share based approach, that comes at limited risk to our customers. Omnevo’s mission is to power transformation towards digitally-generated ancillary revenues in the global travel business, enabling our clients to increase ancillary revenue streams and become digital revenue leaders.  Our team of 250+ talents provides modular, fully integrated solutions adaptable to any existing software across the entire value chain from digital commerce and in-flight sales to catering management, supply chain integration and analytics and has set benchmarks for leading operators like Singapore Airlines, Heathrow or Frankfurt Airport.  Discover more at: omnevo.net 

Documents & Links

Omnevo Presentation

Registered attendees

Asif Khan
Asif Khan
Senior Manager of Guest Experience - IFEEtihad Airways
ES
Emiliano Sorrenti
CIOADR
Frank Gubba
Frank Gubba
Product Manager - Loyalty Strategy & PaymentsIcelandair

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