How can airlines regain trust, loyalty and revenue streams by truly taking control of the digital customer journey?

Thursday, December 2, 2021 9:40 AM to 9:55 AM · 15 min. (Europe/London)
Keynote Theatre -World Aviation Festival
Keynote
ExperienceKeynoteLoyaltyRetail

Information

  • Understanding why airlines need to move away from their traditional ancillary generation structure to a full omnichannel engagement and digital commerce model?
  • Gaining back control of the passenger journey and keeping up with the basic consumer needs we are all now accustomed to post pandemic
  • Integrating seamlessly with e-commerce and using better tech that already exists today

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