Panel: What is the future of end-to-end digital loyalty?

Panel: What is the future of end-to-end digital loyalty?

Track 5 - Aviation Loyalty
Panel Discussions
Digital TransformationLoyalty

Information

  • How can we effectively link loyalty programs together with non-airline brands so you can deliver enhanced offers and interact with both programs at once?
  • What is the future of digital journey, gamification and customer engagement to enhance customer loyalty?
  • How can AI and data science help us understand every interaction and personalise more effectively?
  • Communicating is key but how are airlines experimenting with diferent ways to reach passengers through channels such as chatapps?

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