Distribution Panel: How has the distribution and retailing landscape changed and what have been the implications for the relationships between airlines, OTAs, GDSs and Agents?

Distribution Panel: How has the distribution and retailing landscape changed and what have been the implications for the relationships between airlines, OTAs, GDSs and Agents?

Wednesday, December 1, 2021 3:25 PM to 4:00 PM · 35 min. (Europe/London)
Track 1 - Aviation IT
Panel Discussions

Information

  • Shifting from the traditional direct/indirect discussions to focus more on a digital vs legacy approach, is NDC starting to blur the lines?
  • Have we adapted enough to compete with new digital shopping norms?
  • How much flexibility can we continue to offer as passengers demand reassurance and digital agility?
  • As NDC rises in maturity what is the potential and investment appetite for further initiatives such as One Order as we emerge from this crisis?
  • Where should we be prioritising investment when it comes to end-to-end retailing capabilities, data and digital experiences?
  • How have relationships between airlines and third parties evolved during the last year and what new types of partners and platforms can we expect to see emerge in 2022?

Log in