Panel: How can airlines transform themselves into more lifestyle oriented programs with a wider range of non-air earn and burn opportunities?

Track 5 - Aviation Loyalty
Panel Discussions
Loyalty

Information

  • How can we crack the elusive millenial and Gen Z segment and what drives loyalty in these segments?
  • Understanding how we can rethink coalition loyalty and what is the future of end-to-end loyalty?
  • How can we create a supply chain and partnership ecosystem that has the ability to react more frequently by delivering dynamic loyalty models that better suit todays customers?
  • What doe the increase in sustainability awareness from passengers mean for our loyalty offering and how do we balance sustainability with loyalty?

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