Ensuring optimum service performance with efficient operations planning, management and maintenance practices

With the industry focused on encouraging more people onto public transport services, it is vital that every part of the passenger’s journey is as simple, straightforward and positive as it can be.

A big part of that is ensuring that the bus, metro or tram service that they expect to arrive not only does so, but does so on-time. Offering both reliability and punctuality to a passenger can result in increased loyalty and an improved perception of public transport.

During this session, speakers will consider the impact that operations planning (service planning and resource scheduling), operations (fleet) management and maintenance can have on service performance and reliability, and will share their experience in implementing newer, more technologically driven systems in order to improve operational efficiency.