Lean AI Workshop - Design Thinking and AI Innovation for Non-Technical Decision-Makers (South Gallery, Room 6)

To get to South Gallery Room 9, please follow the floorplan arrow (between Digital Transformation Acceleration and POC to Production) to the South Gallery Rooms. Then take the elevator to Floor 2 and follow the signage.  

We present a vocabulary and framework, inspired by Design Thinking, for training and participatory design to enable non-technologists to shape future AI systems. 

While emerging technologies like Artificial Intelligence (AI) and Machine Learning (ML) offer incredible opportunities to innovate, increase efficiencies and use of more data sources, as well as rethink and disrupt processes, finding good use-cases is a challenge that requires an interdisciplinary, inclusive approach. 

We present a workshop with a holistic, systems oriented approach to AI Innovation, providing a vocabulary that enables non-technologists to talk about emerging technology and AI in simple, nontechnical terms. Our participatory User-Centered approach  builds on established frameworks, such as Jobs-to-be-done or Lean User Experience.  

It enables problem discovery and solution ideation collaboratively with subject matter experts, end-users and other non-technical participants alike to own the process, reflect, ideate and influence the future of AI based solutions and other breakthrough technologies alongside an interdisciplinary technical team.  

Target Audience:



This session is targeted for non-technical AI decision makers. It will be particularly useful for anyone who wants to get an overview on how to apply Design Thinking to AI-driven problem solving. You will learn how to select the right problem to solve, where AI can be of help and what team you’ll need to solve the problem. We’ll offer a general introduction to AI opportunity detection and problem solving.