Quality and standards

Quality @ tsd: • DIN EN ISO 9001:2015 - implemented system since 2003 • ISO 17100:2015 - standard for translation services • Post-Editing Norm ISO 18587:2018 - This standard deals with the processes and requirements for the editing of machine-pretranslated content. • ISO/IEC 27001:2013 - This International Standard has been prepared to provide a model for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an Information Security Management System (ISMS). • TISAX - The ENX Association supports with TISAX (Trusted Information Security Assessment Exchange) on behalf of VDA the common acceptance of Information Security Assessments in the automotive industry (https://enx.com/tisax). All processes are incorporated into our quality management system, which we continuously further develop and adjust to new requirements. To demonstrate the standards underlying our quality management system to our customers in a transparent way, it has been certified in accordance with the current DIN standards since 2003. Measuring and evaluating quality: An important component of quality management is the measurement and corresponding evaluation of the quality of translation products. For this reason, we work according to the four eyes principle as standard, which always includes proofreading services following translation. In this context, proofreading according to the 4 eyes principle serves not only to ensure the linguistic accuracy of a text, but also allows us to record and evaluate the quality of the translation in question. Alongside proofreading for linguistic errors, which is part of our standard workflow, we offer other forms of proofreading and correction services, including: • Proofreading according to various standardised quality metrics such as the SAE J-2450 or DQF-MQM framework • Expert proofreading according to predefined technical criteria • Validation / 3rd-party validation / in-country reviews