Ongoing support & maintenance – Always at your side, whenever and however you need us

Ongoing support & maintenance – Always at your side, whenever and however you need us

Service
Ongoing support & maintenance – Always at your side, whenever and however you need us
Ongoing support & maintenance – Always at your side, whenever and however you need us

Information

No matter which STAR product or solution you are using, you will always have a global team of specialists ready to help with maintenance and support issues. The STAR support organization provides first-, second- and third-level support. Experienced support specialists at our various STAR branches assist end users in their markets and in their own language – first-level support. Second- and third-level support is centrally organized and available in German, English, French and Italian. Support queries are issued, processed and tracked using the STAR Service Desk ticket system (JIRA).
Language
GermanEnglish
Category
Other
Type
Service
Exhibitor
STAR Group
Link
https://www.star-group.net/en/services/transition-support.html
STAR GroupSTAR bietet maßgeschneiderte Lösungen für Ihr globales Informations-Management mit Tools und Services in den Bereichen Übersetzung, Technische Dokumentation, Elektronische Publikation, Informations-Management und Workflow-Automatisierung. Mit über 35 Jahren Erfahrung ist STAR der Partner, der Ihre Informationen situationsgerecht bereitstellt – für alle Medien und Technologien, in sämtlichen Sprachen, jederzeit und weltweit. STAR transmits companies’ technical information using a wide range of services and software – worldwide, media independent and in all languages. STAR is the single source for tailor made solutions for Technical Translation, Technical Documentation, Electronic Publishing, Information Management and Translation Workflows. 35 years of experience and STAR’s innovative technologies guarantee maximum efficiency, quality and flexibility.

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